Hey! I’m Russell Ramsey, a product professional focused on the customer experience through micro and macro practices to provide a superior product and/or service. Through analytics, process management, and design thinking, I learn the pain points of consumers and businesses and articulate those concerns into innovative ideas to create value for consumers and improve the company's brand reputation. My skills aren’t limited to ideation; I serve as a product evangelist through execution by explaining the purpose behind the work and gaining support from engineers and business analysts to perform required duties. Ensuring support from all parties involved in the development effort guarantees the delivery of a quality product, as the team and its purpose are the highest priority.